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Industry-Recognized Service and Quality
Chapman takes pride in providing world class care and coverage to nonprofit organizations. Chapman boasts several awards, which stand as a testament to our innovative coverage, hardworking proactive staff, and unparalleled dedication to customer service. Our awards and commendations include:
NIAC Broker Award for Most Total Premium and Most Added Premium
The Nonprofit Insurance Alliance of California furnished Chapman the Award for Most Total Premium and Most Added Premium. The award recognizes organizations that provide stable liability insurance to nonprofits. Nonprofits are accomplishing amazing changes in our local communities and we're proud to give them our support.
National Recognition Award
The Insurance Journal ranked Chapman as one of the Top 100 Independent Insurance Agencies in the United States. Given our exclusive focus on the nonprofit community, this ranking is a testimony to how our high-quality service propels and contributes to our continued growth.
Client Partner Satisfaction Results
We teamed with Zoomerang to conduct a satisfaction survey of our client base. Since then, we have conducted the survey each year. Our latest poll included 1,000 organizations and showed overwhelmingly positive results:
Question
| Score
| | Overall, we are very satisfied with the service team assigned to our account. | 4.54 | | The Chapman service team is very knowledgeable about our account and insurance needs. | 4.55 | | The Chapman service team is very responsive to our needs and questions. | 4.61 | | The Chapman service team provides us with our information requests quickly. | 4.58 | | I would refer peer organizations to Chapman. | 4.14 |
Scale
Strongly Agree = 5
Agree = 4
Neutral = 3
Disagree = 2
Strongly Disagree = 1
Chapman Charitable Foundation Recognition
We believe that the Chapman Charitable Foundation has the power and determination to help nonprofit organizations. Many organizations believe in us. Several associations and agencies have recognized our efforts and presented our foundation with a number of noteworthy awards:
- 2007 Association of Community Human Services Agencies (ACHSA) Community Conscience Award
- 2007 Woodcraft Rangers Community Conscience Award
- 2007 Westside Hunger & Homeless Coalition Celebrating Success Recipient
- 2007 California State Assembly Certificate of Recognition for Community Service
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