At Chapman we put our clients first. Our team of expertly trained advisors works closely with our clients to examine their unique needs and deliver well-informed guidance and unparalleled personalized care. We believe in our clients and are dedicated to their success.

Many of our clients have enjoyed great achievements with Chapman and we feel very lucky to be able to share some of their experiences with you:


"Options has had a successful working relationship with Chapman for more than twenty years. The staff at Chapman has taken the time to understand our agency and the industry we operate in. With that basic knowledge, they have been able to effectively advise us on all aspects of our insurance needs. Options has benefited from the personal service we've received from Chapman, and we know that help is only an email or phone call away."
Dolores Meade, Deputy Executive Director/Chief Operating Officer - Options - A Child Care and Human Services Agency


"Chapman has been an exceptional partner in our efforts to provide high quality, low cost healthcare to our clients.  No matter where you look - customer service, product lines, information access - you get quick and excellent results.  Their knowledge and assistance helps move us forward and concentrate on what we do best - providing healthcare to our community."
Debra A. Farmer, President and CEO - Westside Family Health Center


"I just wanted to thank you so much for the top quality service you bring to the Society on insurance matters. Your guidance on our Worker's Comp package and our property/casualty package has been invaluable. As a nonprofit, we are often concerned with saving pennies - but being able to save real dollars and at the same time receive top-notch service from a reputable company is a bonus. Your understanding of the issues and concerns facing nonprofits in today's economy has helped us as we chart a stable course into the future. We look forward to continuing our work together."
Katharine Miller, Director of Finance - Society of St. Vincent de Paul of Alameda County


"Once we signed on with Chapman, we discovered that we had access to a wealth of benefits and services, including risk assessment and risk management, training opportunities, a foundation to fund deserving programs, and many other value-added services. The support and service provided by the entire Chapman team has been top-notch. Calls are always handled promptly and courteously, problems are investigated and resolved quickly, and our insurance-related issues are always presented clearly and explained completely. We get the feeling with Chapman that we have someone on our side, always looking out for us. That's really the bottom line for us."
Michael Villaire, Director Programs & Operations - Institute for Healthcare Advancement


"Over the many years we have been working with Chapman, their knowledgeable team of professionals has been responsive to our needs. We are confident that our business risks are well protected as a result of Chapman's expertise."
Kita S. Curry Ph. D., President and CEO - Didi Hirsch Community Mental Health Center


"Chapman has provided us with current, reliable information for over twenty years. We have built a wonderful relationship with our agent and Chapman's management.   It is a pleasure to work with a group of professionals who have our best interest at heart.  As our business continues to grow, we are confident Chapman will continue to provide us with the highest possible level of service."
Sandra Hilts, Finance Director - Rose Bowl Aquatics Center Pasadena


"We have found Chapman to be professional, flexible enough to respond effectively to our specific needs, and innovative in approaching our future needs. It's good to know we have a true partner looking out for our best interests. At a time when nonprofits are feeling the stresses of insufficient funding, Chapman has graciously provided assistance beyond what other brokers provide."
James Moore, Director of Human Resources - OPARC - Developmentally Disabled Services


"Chapman significantly lowered our insurance costs... Over the recent months, Chapman's service team has gone beyond providing standard account management services and has focused on helping us improve workplace safety, reduce injuries and manage claims. Since working with Chapman, we have found the team devoted to us to be professional, customer-focused, and very responsive to our needs. In a climate of increasing costs of business operations, it is comforting to know that your insurance representative is looking out for your best interests."
Karen Mayo, Director of Procurement - LA BioMed - Medical Research


"It was an easy decision to change insurance agents, but it was our good fortune to be referred to Chapman. Even with time limits looming our Client Advisor at Chapman sought out comparision quotes for our agency insurance at renewal time allowing us to make informed decisions on our insurance and lower our costs with a new insurance carrier. The entire team at Chapman is professional and courteous with quick responses to questions or requests, which has made this part of  of work a pleasure to deal with."
David Leahy, Chief Financial Officer - ABC Recovery Center, Inc.


"My experience with Chapman couldn't be better.  I work at a busy nonprofit organization with diverse insurance needs and I am so happy with the service our organization has received from our Client Advisor at Chapman.  She is incredibly knowledgeable, helpful and friendly every time I speak with her, always delivers quickly and, best of all, is completely patient with my lack of policy knowledge!  She knows just the right questions to ask in order to find the right coverage for each need so that we always have peac of mind with our coverage."
Mary Guilliams, Finanial Administrator - Screen Actors Guild Foundation


"The Child Care Resource Center (CCRC) has been a satisfied customer of Chapman for over a decade. Chapman has proven to be responsive and dedicated to excellent customer service. They constantly seek out new ways to meet our goals... Chapman has built a caring and professional relationship with us, exceeding our expectations. I have always been impressed by their foresight and quick responses, always providing us with up-to-date information. Today's world is a challenge to nonprofits, but Chapman is ready and willing to meet those challenges to help us and their other customers navigate through it all. CCRC is looking forward to another decade of working with Chapman."
Todd H. Ferguson, Former SPHR Director Human Resources - Child Care Resource Center


"Asian Health Services has been working with Chapman for more than ten years now.  Our agency relys on Chapman to take care of most of our insurance issues.  Chapman's workers are accountable and honor customer requests and needs.  We are very satisfied with Chapman's services."
Mary Lee, Administrative Services Manager - Asian Health Services