Claims Consulting
Chapman Claims Consulting Services

Driven by our commitment to service excellence, Chapman has created our Claims Consulting Program. This comprehensive program provides integrated services designed to protect your organization against physical and financial loss. Serviced by our highly qualified claims consultants and risk managers, we have assisted close to 100 clients in managing claims and improving workplace safety.

How It Works

Chapman matches one of our qualified specialists with the specific needs of our clients. The specialist serves as a client partner, representing the organization's needs and advocating those needs to the insurance carrier. This process allows each claim to be managed efficiently with minimal disruption to our clients, yielding maximum returns for effective outcomes.

Our Process

Our all-inclusive Claims Consulting Service is made up of a multistep effectual program:

  • Develop an action plan for each open claim
  • Review changes in reserves and discuss appeals
  • Discuss need for aggressive claims management to include actions of QMEs, AMEs, subrogation, surveillance, trial prep, etc.
  • Review open claims for appropriate reserving in preparation for unit stat filing
  • Estimate the upcoming year's experience-modification factor
  • Determine if employees are appropriately classified
  • One-on-one training designed to educate personnel on effective management of workers' compensation injuries


Your organization should benefit from significant savings, unmatched client relations, and broader, more effective coverage. This is Chapman's commitment to you.